FAQ - Secure Credit Card Payments

IF I PAY BY CREDIT CARD, ARE MY DETAILS FULLY PROTECTED?

Yes. We offer three ways for you to pay for your order by credit card:

1. eWAY
2. Paypal (you don't need to join Paypal to pay this way)
3. Phone your credit card details to Admin

You should never email your credit card details to anyone!

PAYING USING OUR eWAY PAYMENT GATEWAY

This is our preferred credit card payment method because:

1. It is an easy, one-step process for our customers
2. No credit card data is stored on our website
3. No credit card data is permanently stored anywhere on a computer or server connected to the internet
4. eWAY is a safe, secure payment gateway - your data is protected
5. Merchant fees are much lower than Paypal

With this method you need to re-enter your card details every time you make a payment.

How eWAY works

The eWAY internet payment gateway provides the securely hosted front-end payment gateway website to enable you to safely enter your credit card details to make a payment charge authorisation to us.

It's all about automated communication - from our website to our exclusive eWAY gateway then back again. Our shopping cart sends you to our secure eWAY payment gateway where you make your credit card payment charge authorisation to us within a fully PCI and CDU compliant and THAWTE SSL protected environment. The eWAY acknowledgment/receipt page is then displayed immediately prior to automatically returning you back to our shopping cart. It is a seamless, trouble free, smooth process that is a successfully widely used payment gateway .

Process flow diagram:

eWAY Security

You can read the full details of how eWAY security protects you on their website (click here).

PAYING USING OUR PAYPAL PAYMENT GATEWAY

You don't need to be a Paypal member to pay for your order using this method.

1. It is an easy, two-step process to pay this way
2. No credit card data is stored on our website
3. Paypal is a safe, secure payment gateway - your data is protected

Paypal security

You can read the full details of how Paypal security works on their website (click here).

PAYING BY PHONING YOUR DETAILS TO US

We are always happy for you to phone your credit card details through to us.